Ufulu Child will process refunds for your initial membership fee in accordance with the conditions below. Although we strive to minimize process times, refunds may up to two (2) billing cycles to appear on your bank statement upon being once we receive all required information, if approved. Conditions regarding returns of other items are provided below as well.
1. To be considered for a refund, you must submit your request within 7 days of enrollment in the Freedom Lifestyle Mastery Thrive Club monthly membership. To request a refund, please email firstname.lastname@example.org. Once the refund request is approved, in all cases, refunds will be made ONLY via the original form of payment. Please note that it may take up to two (2) billing cycles for the refund credit to appear on your statement.
2. eBooks, instant downloads, unlimited (i.e. Lifetime) access & digital products purchased aside from the membership are non-refundable. All sales of these items are final.
3. All event ticket sales are final. Tickets purchased for a Ufulu Child event may not be returned or exchanged for a full or partial refund.
4. Apparel and other physical items purchased directly from Ufulu Child (including but not limited to Ufulu Child ALIGN store items) may be exchanged or returned for Ufulu Child store credit only. The apparel item(s) must be in “new” condition including in an unworn, unused, and unwashed condition, and all original tags and labels must be attached to the item(s). To request a store credit or exchange of apparel, please email email@example.com within 7 days of receipt of the apparel and any other Merch de Ufulu store items.
Please note that you must provide the original packing slip before we will consider providing you with store credit or an exchange of apparel. The apparel must be received by us at the address we provide in response to your e-mail before any store credit or exchange is provided. It is your sole responsibility to pay for return shipping costs, and we recommend that you purchase tracking information for your own insurance. If the items are not received by us, then we will not provide store credit or an exchange.
See Ufulu Child ALIGN Store Return Policy below for further policy detail.
5. Dietary Supplement and other personal care products (such as the Nutritional Herb Mix and Whole Body Butter) refund requests will only be considered as provided in our return policy on the Ufulu Child ALIGN Store, which is incorporated herein by reference.
6. Other Items - All other items must be unopened and unused to be considered for a refund on a case-by-case basis.